Like you, we are closely monitoring the rapidly changing events related to COVID-19. The well-being of our guests, team members, and community is our number one priority. During this unprecedented time, we wanted to let you know that we remain open and are taking the necessary steps to keep you and our staff’s health is our top priority. We want to thank you in advance for putting your trust in us as you plan your future travel.
During Your Stay
If you are planning on staying with us, please be mindful that in an abundance of caution, we have spent the last year doing things very differently. Now, as the light at the end of the tunnel shines brightly, we are beginning to revert back to the way we used to do things. Booking policies are changing to be more in line with our pre-COVID policies. Breakfast is back, albeit served from behind the bar. Our bar is open, but closes at 1 am to follow the city’s restrictions.
Wash your hands, socially distance and wear a mask if you’re not vaccinated.
Cancellation Policy & Booking Flexibility
A deposit equal to first night’s room and taxes is due at the time of booking. The remaining balance is due at check in. If the reservation is cancelled 3 of more days before arrival, the deposit will be refunded. The deposit is forfeited if the reservation is cancelled less than 3 days prior to arrival.
You can learn more about the City of New Orleans and local hospitality partners, including the Louis Armstrong New Orleans International Airport, the Port of New Orleans, and the Ernest Morial Convention Center, COVID-19 Preparedness and updated information regarding restrictions you can visit NewOrleans.com
Thank you for your trust in staying with us and we continue to welcome you with open doors and hearts.
Groups & Meetings Bookings
We will work with you directly to manage any changes needed on a case by case basis. Our hotels are actively working to address the needs of each group, including postponing events to later this year. Please contact Jennifer Portera at 504-556-0700 or [email protected] to review the options for your current event or for new group or meeting information.